CSP customers should use their partners for technical support or purchase a pay-per-incident plan through Microsoft Professional support. Resellers should work together with their CSP indirect Partners to request assistance for Windows 7 questions regarding devices that are covered by ESU. To locate your Tenant ID, sign in to admin. In the upper-left corner of the portal, select the app-launcher icon, and then select Admin. If you don't see the Admin tile, you don't have the correct permissions to access the admin center for your organization.
Typically, your organization's network administrator or IT administrator have these permissions. All ESU customers must call Microsoft Support in order to place a request for a technical support incident. Premier and Unified customers can find the correct number to call within Services Hub. Non-Premier and Unified customers can find the correct number to call on the Global Customer Service phone numbers page.
We continue to work to fully automate the validation process. If a customer purchased ESU as part of their Enterprise Agreement, an agent can verify the purchase by asking for the customer's Enterprise Agreement number or for the full customer name. Typically, the License Summary displays recently purchased licenses within 24 hours after Microsoft receives a customer order from a Microsoft Partner.
No new product enhancements will be made for Windows 7. ESU helps keep Windows 7 devices secure for a limited time, and assist customers during the transition to a supported version of Windows. If an investigation into a customer issue determines that a product enhancement in a recent release such as Windows 10 resolves the issue, Microsoft Support will recommend that the customers upgrade to the most recent release. Because Windows 7 support has ended, Microsoft is committed to helping customers upgrade to a supported version of Windows or migrate to the cloud.
We'll provide best-effort support to troubleshoot issues for customers who purchase Windows 7 ESU. Security updates for Windows 7 will be released to ESU customers on the second Tuesday of every month.
If there are no Critical or Important updates for Windows 7 in any given month as prescribed by the Microsoft Security Response Center , there will be no ESU updates in that update cycle.
If an off-cycle security update is considered necessary, Windows 7 ESU customers will receive the update outside the regular monthly cadence.
There's no advance notification of security updates for Windows 7 ESU at this time. That post provides detailed explanations of all prerequisites and detailed instructions for deployment. For more information about how to install and activate Windows 7 ESU MAK keys on multiple devices in an on-premises Active Directory domain, see the following article:.
Nothing needs to be done to the Year 1 key to install the Year 2 key. The installation process for Year 2 is identical to Year 1 see previous question, above. Yes, updates can be installed at any time. That allows you to maintain your existing patch rollout process when the Year 1 key is installed and activated on a device. The same applies for Year 2 and Year 3. Organizations can deploy the new MAK key and any prerequisite servicing stack updates to the applicable devices, then continue their typical update and servicing strategy to deploy ESU by using Windows Update, Windows Server Update Services WSUS , or whatever update management solution the organization prefers.
It is also the process that organizations have to follow to update Azure Stack. However, they don't enable the device to install updates beyond their designated time frame.
Software Assurance benefits are used in a variety of ways across organizations and industries. You get a broad range of benefits that help you make the most of your software and online services subscriptions. Unique technologies, services, and rights help you deploy, manage, and use Microsoft products efficiently. And specialized benefits—such as the option to spread out payments over time and Step-up licenses—can help you save time and money. Here are just some of the ways you can get the most from your Software Assurance benefits.
An academic chart provides an overview of benefits for eligible educational institutions. Software Assurance helps your organization spend less and do more.
Employees need to use a variety of organization-owned and personal devices to work effectively in the office, from home, and on the road. Your organization gets flexible licensing rights and use options to best support office and mobile workers on a broad range of devices. With Software Assurance you get the tools and technologies to standardize and speed application deployments, which can be a big time-saver.
S K Ray. Hi, How much does a single user license for Windows Enterprise 7 on a laptop approximately cost. The website says I can download it for free initially but after the trial period if I do not purchase it the machine will shutdown every hour. But I have not been able to locate how much a single user licence cost. Also do I get a discount if I am upgrading from a Vista.
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