These products are no longer actively supported by Microsoft. No further development will take place on these products and security updates are no longer issued. It is highly recommended that you upgrade to Windows 10 or 8. NOTE: In some cases, a simple restart of your computer can solve various networking problems.
If you restart your device and are still experiencing networking problems, continue through this document. Did you upgrade Operating System or install any new software? Have you tested the WiFi on another device? It was working at school Now at home i am tryimg yo work and it failed yellow question mark.
I have not needed to go to internet with this pc But now i wish to. Please help? Or should i just look on gateway or foogle for basic gateway ethernet card drivers? Save my name, email, and website in this browser for the next time I comment. Before you download and install Ethernet drivers, you must ensure that: The error is actually due to issues with the Ethernet driver You know the model and make of your Ethernet card The information about the above is available in the Device Manager window.
If the Ethernet card on display has a yellow triangle, a question mark, or an exclamation point next to it, the problem may be indeed due to driver-related issues. Next, double-click the Ethernet device to open its properties dialog box.
Figure 1: Vista Wireless Connection Status. In this case, the media is wireless but the important thing is that it is enabled. If you are attempting to connect to a wireless network, make sure that you are actually connected to a network. You can click on Connect to a Network to either connect or disconnect from a wireless or dialup network.
On a computer with a physical Ethernet connection, you are going to look for the same thing. Figure 2: Windows Media Stat.
On this server, you can see that the Ethernet media on the wired LAN connection is enabled and you can see that the speed is If you can verify these things, more on up the OSI model until you find the issue. Let us say that you checked your media state and your link light and you have physical network connectivity.
To do this, open the Network and Sharing Center and assuming you have a connection, click on the View Status for your connected network interface. Figure 3: Viewing the Status of your Connection.
If you take a look at the details for the connection in Figure 4, notice that this connection has no default gateway or DNS servers. Lack of these will certainly prevent you from really using your network connection as normal. Of course, neither of these are required but most of us want to communicate outside of our local LAN.
A default gateway is required for that. Also, most of us want to communicate with servers by name such as using www.
Even if you do have a valid IP address, default gateway, and DNS Servers, you should ping these to ensure that you can really communicate with them. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article.
Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:.
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